At Elyvia Bags, your privacy is our priority. We are committed to protecting your personal data and ensuring transparency about how we use it. This policy outlines what data we collect, how we use it, and your rights.
1. Information We Collect
When you use our website or make a purchase, we may collect the following information:
- Name, email address, phone number, and shipping address
- Payment details (processed securely through third-party providers)
- Login details (for account creation)
- Purchase history and order information
- IP address and browsing behavior (for analytics and marketing)
2. How We Use Your Information
Your personal data is used to:
- Process and fulfill your orders
- Create and manage your account
- Provide customer support
- Send order updates and shipping information
- Improve your shopping experience
- Send promotional offers and updates (only with your consent)
For registration and checkout:
Your personal data will be used to support your experience throughout this website, manage access to your account, and for other purposes described in this policy.
3. Sharing Your Information
We only share your data with trusted partners, such as:
- Payment gateways (e.g., PayPal)
- Shipping and logistics providers (e.g., FedEx, DHL)
- Marketing platforms (only with your consent)
We never sell your personal data.
4. Data Security
We use secure technologies (SSL encryption, secure payment gateways) to protect your information. All transactions are processed securely, and your sensitive data is never stored on our servers.
5. Cookies
We use cookies to enhance site functionality, track analytics, and offer personalized experiences. You can manage cookie preferences through your browser settings.
6. Policy Updates
We may update this policy occasionally. Changes will be posted here, and continued use of our site means you agree to the latest version.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us through our Contact Us page.